Customer Service

Technical support, sales support, frontline customer care, billing, collections – all of these are positions major corporations like Amazon, Convergys, Teletech, and many others are looking to fill. Virtual call centers are rapidly gaining popularity and reducing cost for these employers and others like them. Having more reps on the phones means shorter hold times on inbound calls which, all by itself, raises their customer service ratings. Most companies also offer remote, real-time paid training via Skype or Web.